Terms and Conditions

General

These Standard Terms and Conditions of sale (“the Conditions”) apply to any sale of items, equipment or services of Direct Wholesale Supplies Pty Ltd (“Direct Wholesale”) or, where a quotation is made, shall form part of that quotation.

Direct Wholesale may vary the Conditions from time to time, and the Conditions as varied shall be published on the Direct Wholesale website. The purchaser agrees that the ordering of any goods or services after the publication of the variation of the Conditions on the website will be an acceptance by the purchaser of the varied Conditions.

No variation or cancellation of any of the Conditions shall be binding on Direct Wholesale unless agreed by a responsible officer of Direct Wholesale in writing. No agent or representative has the authority to waive or alter the Conditions.

The purchaser or anyone purporting to act on behalf of the purchaser may place orders for goods or services with Direct Wholesale by telephone, email, in writing or by facsimile transmission.

Precedence

In the event of a conflict between the Conditions and those which may be included in, or implied by, any document forming part of any enquiry, specification, order or contract then the Conditions shall prevail unless they are expressly varied by Direct Wholesale in writing. If any Condition is contrary to or excluded by law then the Conditions shall be modified but only to the extent of excluding that part of the Conditions so affected.

Acceptance

A quotation is not to be construed as an offer or obligation to sell and Direct Wholesale reserves the right to decline any order for goods or services (either wholly or partially) at any time prior to the delivery of the goods or services, in which case Direct Wholesale shall be under no obligation in respect of such order.

Prices

All prices are subject to change without notice and orders are accepted by Direct Wholesale on the condition that they will be invoiced at the prices ruling at the date of dispatch, but every endeavour will be made to give 30 days’ notice of any increase.

A quotation includes only such goods as are specified therein. Direct Wholesale reserves the right to cancel any sale where goods offered ex stock have been previously sold or otherwise committed.

Terms of Payment

The purchaser agrees to comply with the Conditions and payment for goods and services shall be made by the purchaser to Direct Wholesale prior to the goods being despatched, unless otherwise agreed in writing by Direct Wholesale.

Delivery

View our Shipping Policy

Returns, Warranties & Cancellations

View our returns policy

Purchaser’s Specifications

Direct Wholesale shall be under no obligation to comply with any specification or drawings referred to in any order unless such specifications or drawings have been produced to Direct Wholesale prior to delivery of goods and signed by Direct Wholesale. Otherwise Direct Wholesale does not warrant or represent that the goods are fit for a particular purpose and the purchaser agrees that it does not rely on the skill and judgment of Direct Wholesale in relation to the suitability of the goods for a particular purpose. All such warranties are hereby excluded to the maximum extent permitted by law.

Risk

All goods sold shall be at the risk of the purchaser from the time of dispatch of the goods by Direct Wholesale for delivery to the purchaser and the purchaser shall be solely responsible for insuring the goods in transit.